WHAT IS YOUR “IN STOCK GUARANTEE”?
We stock what we sell, with a few exceptions that are drop shipped by our vendors. Typical drop ship items include dredges, and there are a couple of storage bag items that we also drop ship. Usually, drop ship orders placed by 12pm EST ship the same day as a normal order would, they also ship from the same zone so there’s no delay. In the event that a product is sold but out of stock, we’ll notify you of the delay and offer a direct substitution or upgrade. If your order is delayed because of a stock issue, we will include a $10 gift card to use on a future order.
Pre-orders are exempt from the “in stock guarantee” as the lead time is communicated prior to purchase.
HOW MUCH IS SHIPPING?
We typically reach anywhere in the US in 3 business days. International shipping is available, please email us at hippwallness.com for more information or a shipping quote.
HOW LONG DOES IT TAKE TO SHIP MY ORDER AFTER I PLACE IT?
In-stock orders received by noon ship the same business day. If there’s an inventory issue (not common, but things happen occasionally) we’ll notify you ASAP. Our policy is to either expedite or upgrade orders with stock issues.
WHEN WILL MY ORDER GET TO ME? I HAVE FISHING PLANS THIS WEEKEND.
We ship 99% of our orders USPS Priority. This means most of the country is covered in 2 business days, with the Northwest and West Coast being 3 business days.